Massachusetts
Health Care Work Force Survey
(MHCW)
Massachusetts health and human service providers are experiencing unprecedented workforce shortages. Additionally, the lack of diversity in the health and human service workforce adversely affects the health outcomes of people of color. These distinct but related issues of workforce capacity and diversity have clear consequences for access to care, quality of care, cost, and health outcomes.
CHIA launched its first Massachusetts Health Care Workforce Survey (MHCW) in May 2023 to collect information on staffing capacity and diversity across 10 key sectors. The survey was expanded to include the human service sector in July 2024. The data collected in this survey aim to provide a critical fact base to inform policies and programs and support ongoing monitoring of workforce trends in the health and human service sectors.
The first MHCW survey completed fielding in January 2024. Sector-specific and cross-sector results were made available in May 2024. Fielding in the human service sector concluded in September 2024 and those sector-specific results are now available in the dashboard below.
The 2025 Massachusetts Health Care and Human Service Workforce Survey will be fielded later this year.
Updated December 24, 2024